Frequent Asked Questions
- Bring your student QU ID.
- Print out your textbook list and mark books you need to buy. Please use the how to print your booklist guide.
- Attend during the assigned day of the textbook acquisition schedule.
Textbooks may be returned under the following conditions:
- Return will be accepted during the period specified by Textbooks Section, on condition that the book has been purchased during the same semester, and in good condition.
- Textbooks which are found to have pages missing, print mistakes, or be in poor condition (from time of purchase).
- Upon cancellation of the course by the department/college.
eBooks are non-refundable.
This means that your department didn't ask to assign any book to this particular course, and the faculty member responsible will have to contact the department coordinator at the college to communicate with the Textbooks Section to assign a book to the course.
Yes, this is allowed for students under the following conditions:
- Repeating a failed course.
- Loss of textbook.
- Student will pay the full price of the textbook.
- Students can buy the textbook after the completion of the regular sale period and there is a surplus of textbooks in the bookstore.
- Direct payments to the Cashier’s Office at the Men's/ Women's Activities Buildings.
- Paymentcan be made online by Visa Card or Master Card.
You can obtain your eBook via the Blackboard System. Please view the guides and find out how to download the e-books in Blackboard.
Yes, we impose fees on any eBook.
Yes, there are some hard copies depend on the college request, but there aren’t for the eBooks translated to Arabic.
Yes, it is a comprehensive eBook containing assignments, quizzes, and eBook text, available to all students registered for some courses, such as: Calculus I & II; Intermediate Algebra; Business Mathematics; Chemistry; and Anatomy & Physiology.
Textbooks Section is located in building C02 next to the Student Learning Support Center, and in front of the Men's Activities Building (View map).
You may view the textbook prices through the myBanner Self-Service System. Once you log in, click on the Student Services tab, and then click on Student Books.
No, you should access the code through a computer/laptop.
We always recommend using Google Chrome instead of Internet Explorer to access eBooks.
The code is valid to use for a one year from login eBook, then you should buy a new Code again unless you was used VitalSourse platform and download your eBook in Bookshelf Application.
Yes, the students who are used Vitalsource platform they can keep their eBooks forever by download application that is called “Bookshelf” and regarding to other platform such as MyLabsPlus – MyMathLabs – Connect … etc. they cannot download eBooks and students can only access it online. For further details, please visit this tutorial.
Yes, you can be printed a very limited number of pages in each printing process.
Bookshelf Application is useful for all eBooks that you use it in Vital Source platform to keep it forever and allowing you to read it offline without need to internet.
Your password should contain 8 digits or more with consider to be had the following characteristics: Capital letter, Small letter, At least one number, and a special character such as: @,+,/,=,!.
For direct support you can get back to your instructor except College of Business and Economics has provided Learning Zones to support and assist their students which are located in the CBE (H08) in the following rooms:
- Female Students: Room A219
- Male Students: Room E219
