Go to All Resources
Information on this page:
Browser Support
Collaborate Ultra requires a modern web browser with WebRTC support. We recommend Google Chrome browser.
The most recent releases of the following browsers on desktop/laptop computers and mobile devices are also supported:
| Browser | Desktop | Mobile |
|---|
| Google Chrome | Windows 10&11, macOS 10.14+
| Android 9+
|
| Firefox® | Windows 10&11, macOS 10.14+ | Not supported |
| Safari® | macOS 10.14+ | iOS® 14+
|
| Microsoft Edge® | Windows, macOS
| Android, iOS |
Please note that Internet Explorer is NOT supported.
Access the BB Collaborate Ultra tool
You can access the Class Collaborate Ultra tool from the “Distance Learning” link on the course menu.

If you do not have the “Distance Learning" link in your course menu, you can add it by following these steps:
- Click the
“+" at the top of the course menu
- Select “Tool Link"
- Under “Type", select “Class Collaborate Ultra".
- In the “Name" field, type “Distance Learning". Click “Submit".
![]()
Back to top
Lock the course room
It is preferable not to have a virtual class open for students all the time. We advise that you lock the “Course Room” and create sessions with specific dates and times. If you insist on using the course room, please make sure you lock it after you complete your virtual class with the students. Here is how to lock the course room from the Collaborate Ultra page.

Back to top
Schedule a Virtual Class
- Click “Create Session”.
- Type the session name. (Best to type your course name and number).

- check the “Guest Access”. This will create a link that you can use to invite external participants to your online class. Remember your students can access the class from the blackboard course menu “Distance Learning”.
Enter the session’s “Start” and “End” date and time.
Click “Create”.


- Select the length of the early time to enter the session for you and your students.
select the default settings for your participants. Uncheck the video, and whiteboard, so you can take control of the class. You may uncheck audio also. These settings can be modified while the class is running later.
Click “Create”.
Back to top
Invite students to the Collaborate Ultra class
You can invite your students to the class by two ways:
- Through the Course Menu in Blackboard (This is the recommended way, so students can access the session with their QU user details)

Guest Link (Copy the guest link of the virtual class and send it to your students by email. This way is recommended if students are not able to login to Blackboard due to slowness or network problems. The link will take them directly to Collaborate.)

Back to top
Join the Collaborate Session
From the BB Collaborate Ultra page
- Click the session name.
- Click “Join Session”.

The Collaborate Ultra class interface

Back to top
Record your Session
- While inside the virtual class, click on the top left menu

- Click “Start Recording”.
- When finished, flow the same steps to “Stop Recording”.

Back to top
Leave the Collaborate Session
- While inside the virtual class, click on the top left menu

- Select the last option “Leave Session”

Back to top
Retrieve the attendance report in Collaborate Ultra
After the session had ended, you can retrieve the attendance report from the Collaborate Ultra page by accessing “All Previous Sessions” and then clicking “View Reports” from the session options.



Back to top